// THREAT DETECTION AND DATA PRIVACY TERM

Experience

In incident response, 'experience' refers to the collective knowledge and data an organization has gained from handling past security incidents. This history helps teams understand threats and respond more effectively to future attacks.

Experience — illustration from Wikipedia
Image via Wikipedia

TECHNICAL DEFINITION

Experience in cybersecurity incident response (IR) is the aggregated organizational knowledge and threat intelligence data derived from analyzing historical cyber attacks, security incidents, and adversary TTPs. This institutional memory, often captured in post-mortem reports and security information and event management (SIEM) systems, is used to refine defensive playbooks, improve SOC analyst skills, and accelerate future detection and remediation.

BACKGROUND

Computer security is a subdiscipline within the field of information security. It focuses on protecting computer software, systems, and networks from threats that can lead to unauthorized information disclosure, theft, or damage to hardware, software, or data, as well as to the disruption or misdirection of the services they provide.

READ MORE ON WIKIPEDIA

SYNONYMS & ALIASES

  • lessons learned
  • incident history
  • organizational knowledge
  • historical data
  • post-mortem analysis
  • after-action intelligence

USAGE NOTE

This term often refers to the organization's documented history with incidents, not just the skill level of individual responders.

DEVELOPERS

Organizations developing technology related to Experience.

  • Splunk

    Develops a Security Information and Event Management (SIEM) platform focused on improving the security analyst's experience by making vast amounts of machine data searchable, visual, and actionable for threat detection and response.

  • Palo Alto Networks

    Offers the Cortex XSOAR platform, designed to enhance the security operations experience through automation and orchestration, and Prisma SASE, which includes Digital Experience Monitoring (DEM) to ensure a secure and reliable user experience for remote workforces.

  • Immersive Labs

    Provides a cyber workforce optimization platform that delivers a hands-on, gamified learning experience for security professionals, allowing them to practice defending against the latest threats in realistic simulations.

  • Zscaler

    A cloud security company offering Zscaler Digital Experience (ZDX), a service that monitors performance and ensures a secure, high-quality digital experience for every user, on any device, from any location.

  • CrowdStrike

    Provides the Falcon platform for cloud-native endpoint protection, which is designed to deliver a superior user experience for security teams through a single, lightweight agent and an intuitive, cloud-based management console.

  • Mandiant

    Now part of Google Cloud, Mandiant provides threat intelligence and security validation solutions that allow organizations to experience and test their defenses against simulated, real-world cyber attacks based on the latest adversary tactics.

  • Cymulate

    Develops a Breach and Attack Simulation (BAS) platform that automates security testing, allowing organizations to safely experience the full cyber attack kill chain and validate their security posture continuously.

  • Okta

    Specializes in Identity and Access Management (IAM) solutions that focus on creating a secure yet seamless and frictionless login experience for users through Single Sign-On (SSO) and adaptive multi-factor authentication.

RELATED TERMS IN INCIDENT RESPONSE