// THREAT DETECTION AND DATA PRIVACY TERM

Escalation

Escalation in incident response means formally raising an issue to individuals with greater authority, expertise, or resources when an incident's severity or complexity exceeds the current team's capacity or defined response protocols. This ensures critical incidents receive appropriate attention and resources to be effectively managed and resolved.

Escalation — illustration from Wikipedia
Image via Wikipedia

TECHNICAL DEFINITION

Escalation in cybersecurity incident response refers to the formal process within an incident response plan to elevate a security incident to higher-tier analysts, specialized teams, or management stakeholders when its severity, scope, or impact surpasses the capabilities, authority, or defined thresholds of the initial responders. This structured process ensures critical incidents are handled by appropriate personnel to mitigate risk and achieve resolution.

BACKGROUND

Computer security is a subdiscipline within the field of information security. It focuses on protecting computer software, systems, and networks from threats that can lead to unauthorized information disclosure, theft, or damage to hardware, software, or data, as well as to the disruption or misdirection of the services they provide.

READ MORE ON WIKIPEDIA

SYNONYMS & ALIASES

  • Elevation
  • Reporting up
  • Management notification
  • Tier advancement
  • Alerting
  • Higher-level involvement

USAGE NOTE

Escalation is a critical component of any incident response framework, often triggered by predefined criteria related to an incident's technical complexity, business impact, or data sensitivity.

DEVELOPERS

Organizations developing technology related to Escalation.

  • CyberArk

    Specializes in Privileged Access Management (PAM) solutions that secure, manage, and monitor privileged accounts and credentials, directly addressing the prevention of privilege escalation.

  • CrowdStrike

    Provides cloud-native endpoint protection, threat intelligence, and security services that detect and prevent various attack techniques, including privilege escalation attempts on endpoints.

  • Mandiant (Google Cloud Security)

    Offers incident response, threat intelligence, and security validation services, often dealing with advanced persistent threats that involve sophisticated privilege escalation techniques.

  • Palo Alto Networks

    Develops a comprehensive security platform including network security, cloud security, and endpoint protection (Cortex XDR), which are designed to detect and block various forms of attack, including privilege escalation.

  • Microsoft

    Develops security features within its operating systems (Windows) and cloud platforms (Azure), along with security services and tools that address vulnerabilities and defend against privilege escalation attacks.

  • Splunk

    Provides Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) platforms used to collect, monitor, and analyze security data to detect suspicious activities indicative of privilege escalation and other threats.

  • Okta

    Offers Identity and Access Management (IAM) solutions that control user privileges and ensure secure access to applications and data, playing a critical role in preventing unauthorized access and potential privilege escalation.

RELATED TERMS IN INCIDENT RESPONSE