// THREAT DETECTION AND DATA PRIVACY TERM

Documentation

In incident response, documentation is the process of creating a detailed, chronological record of all actions taken, evidence found, and decisions made during a security incident. This record is crucial for understanding the event, coordinating the response, and for later analysis or legal proceedings.

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TECHNICAL DEFINITION

Documentation in cybersecurity incident response refers to the systematic and contemporaneous recording of all activities, evidence, and communications throughout the IR lifecycle, ensuring the integrity of the chain of custody for digital forensics, supporting post-mortem analysis, and providing a defensible record for legal or compliance audits.

BACKGROUND

The Cyber Resilience Act (CRA) is an EU regulation for improving cybersecurity and cyber resilience, through common cybersecurity standards for products that have digital elements. For example, it requires incident reports and automatic security updates. Digital elements are, mainly, hardware and software whose "intended and foreseeable use includes direct or indirect data connection to a device or network".

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SYNONYMS & ALIASES

  • incident log
  • activity log
  • case notes
  • investigation journal
  • record keeping
  • audit trail
  • chronology of events

USAGE NOTE

In practice, analysts often say "if it wasn't documented, it didn't happen," stressing its critical importance for legal defensibility and post-incident review.

DEVELOPERS

Organizations developing technology related to Documentation.

  • PlexTrac

    Develops a security reporting and collaboration platform designed to streamline the process of creating, managing, and tracking penetration testing reports, vulnerability assessments, and other security documentation.

  • Drata

    Provides a security and compliance automation platform that helps companies continuously monitor and collect evidence for security controls, automating the documentation required for audits like SOC 2, ISO 27001, and HIPAA.

  • Vanta

    An automated security and compliance platform that helps organizations prepare for security audits by continuously gathering evidence and generating documentation needed to prove compliance with standards such as SOC 2 and ISO 27001.

  • Tines

    A no-code automation platform for security teams that allows them to document and automate complex workflows and response procedures without writing code, effectively creating interactive operational playbooks.

  • Palo Alto Networks

    Develops Cortex XSOAR, a leading Security Orchestration, Automation, and Response (SOAR) platform that enables security teams to codify and document incident response procedures as automated playbooks.

  • JupiterOne

    Offers a Cyber Asset Attack Surface Management (CAASM) platform that automatically creates a graph-based inventory of all cyber assets and their relationships, providing a living documentation of the security environment for analysis and compliance.

  • Tugboat Logic by OneTrust

    Develops a security assurance platform that uses AI to automate the creation and management of security policies, risk assessments, and compliance documentation for frameworks like SOC 2 and ISO 27001.

  • Mandiant

    A leading threat intelligence and incident response organization, now part of Google Cloud, that develops technologies and platforms for creating, managing, and disseminating highly detailed threat intelligence reports and incident response documentation.

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