// ROBOTICS AND SMART FACTORIES TERM

Recall

A recall is a request by a manufacturer to return a product after the discovery of safety issues or defects that could endanger the consumer or violate regulations. It's a way to remove faulty products from the market.

Recall — illustration from Wikipedia
Image via Wikipedia

TECHNICAL DEFINITION

A Recall, in Industry 5.0 product lifecycle management, is a manufacturer-initiated action to retrieve and rectify or remove products from the market due to identified safety hazards, quality defects, or regulatory non-compliance, often leveraging digital traceability.

BACKGROUND

The automotive industry comprises a wide range of companies and organisations involved in the design, development, manufacturing, marketing, selling, repairing, and modification of motor vehicles. It is one of the world's largest industries by revenue with global automotive market at ~$2.75 trillion in 2025.

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SYNONYMS & ALIASES

  • Product Recall
  • Market Withdrawal
  • Safety Recall
  • Remedial Action

USAGE NOTE

Recalls can be very costly and damaging to a company's reputation, highlighting the importance of robust quality control.

DEVELOPERS

Organizations developing technology related to Recall.

  • TraceLink

    Develops a digital supply chain network platform that enables end-to-end traceability of products, particularly in the pharmaceutical industry. Their technology allows companies to track products by serial number, quickly identify affected batches, and manage recalls efficiently.

  • SAP

    Offers enterprise software, including Supply Chain Management (SCM) and Digital Manufacturing solutions. SAP's Logistics Business Network provides track-and-trace capabilities, while their Quality Management modules help identify deviations and manage the entire recall process from initiation to closure.

  • Siemens

    Provides a suite of digital enterprise solutions, including the Opcenter manufacturing operations management (MOM) portfolio. This software enables comprehensive electronic batch records and traceability, allowing manufacturers to quickly locate and isolate affected products in the event of a recall.

  • Zebra Technologies

    Specializes in hardware and software for real-time visibility. Their RFID readers, barcode scanners, and asset tracking software create a digital record of a product's journey through the supply chain, providing the foundational data needed to execute fast and accurate recalls.

  • Rockwell Automation

    Through its Plex Smart Manufacturing Platform, Rockwell offers a cloud-based solution with integrated Quality Management System (QMS) and traceability features. This allows manufacturers to maintain detailed production histories and rapidly trace non-conforming products back to their source.

  • Oracle

    Provides the Oracle Fusion Cloud SCM, which includes modules for supply chain visibility, Internet of Things (IoT) applications, and quality management. These tools help companies monitor products in real-time and manage complex recall logistics across global supply chains.

  • Cority

    Offers an enterprise-grade Environment, Health, Safety, and Quality (EHSQ) software platform. Their Quality Management solution includes specific tools for non-conformance tracking, corrective and preventive actions (CAPA), and recall management to ensure regulatory compliance and product safety.

  • Dassault Systèmes

    Develops the 3DEXPERIENCE platform, which provides a virtual twin of the entire manufacturing value chain. Its DELMIA applications for manufacturing operations management offer complete product genealogy and traceability, enabling highly targeted and efficient recalls by pinpointing exact units.

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