// ROBOTICS AND SMART FACTORIES TERM
Quality System
A Quality System is a set of interconnected processes, procedures, and resources designed to ensure that an organization consistently meets customer and regulatory requirements for quality. It encompasses all aspects of quality management.
TECHNICAL DEFINITION
A Quality System, particularly in Industry 5.0, is a structured framework of organizational processes, procedures, resources, and responsibilities established to implement an organization's quality policy and objectives, ensuring consistent product/service quality and regulatory compliance.
BACKGROUND
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle. In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality are increasingly tied to these factors. Of QMS regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide – the ISO 19011 audit regime applies to both and deals with quality and sustainability and their integration.
READ MORE ON WIKIPEDIASYNONYMS & ALIASES
- Quality Management System (QMS)
- QMS
- Integrated Quality System
USAGE NOTE
Implementing a robust quality system, often based on ISO 9001, helps standardize operations and improve efficiency.
DEVELOPERS
Organizations developing technology related to Quality System.
Develops the Opcenter Quality software portfolio, a quality management system (QMS) that is part of their Xcelerator platform. It enables organizations to manage the complexities of quality planning, control, and monitoring by enforcing closed-loop quality processes across the enterprise.
Offers integrated quality management solutions within its MES (Manufacturing Execution Systems) platforms, such as Plex Smart Manufacturing Platform. These systems embed quality control directly into the production process, providing real-time SPC, traceability, and document control.
Provides a comprehensive quality system by combining metrology hardware (scanners, CMMs) with software like ETQ Reliance QMS and Q-DAS for statistical process control. This creates a data-driven feedback loop from physical measurement to digital quality management.
Develops quality management applications within its 3DEXPERIENCE platform, such as ENOVIA Quality Management. It offers a unified, model-based approach to quality, managing everything from compliance and CAPA to quality planning in a single digital environment.
Provides the Veeva Vault Quality Suite, a leading cloud-based QMS for regulated industries. While focused on life sciences, its technology for unifying document control, quality processes, and training management represents a modern approach to digital quality systems.
Specializes in digital Quality Management System software that automates and connects quality processes. Their platform digitizes paper-based systems for document control, change control, training, audits, and corrective/preventive actions (CAPA) in manufacturing environments.
Develops machine vision systems and AI-based software that form a critical component of automated quality systems. Their technology is used for real-time defect detection, parts inspection, and guidance on production lines, feeding data directly into the QMS.
Offers a Quality Management (QM) module as a core component of its S/4HANA ERP system. It integrates quality functions such as planning, inspection, and quality control directly with procurement, production, and sales processes.