// ROBOTICS AND SMART FACTORIES TERM

Quality Policy

A Quality Policy is a formal statement from top management outlining an organization's commitment to quality and its overall intentions and direction regarding quality. It sets the framework for all quality-related activities.

Quality Policy — illustration from Wikipedia
Image via Wikipedia

TECHNICAL DEFINITION

A Quality Policy, as a core component of an Industry 5.0 quality management system, is a formal, top-management-approved statement articulating an organization's overarching commitment, intentions, and strategic direction concerning quality, serving as a guiding principle for all quality objectives.

BACKGROUND

The automotive industry comprises a wide range of companies and organisations involved in the design, development, manufacturing, marketing, selling, repairing, and modification of motor vehicles. It is one of the world's largest industries by revenue with global automotive market at ~$2.75 trillion in 2025.

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SYNONYMS & ALIASES

  • Quality Statement
  • Corporate Quality Policy
  • Management Quality Commitment

USAGE NOTE

The Quality Policy is typically communicated throughout the organization and reviewed periodically to ensure its continued relevance.

DEVELOPERS

Organizations developing technology related to Quality Policy.

  • Siemens

    Develops the Opcenter Quality software suite, a comprehensive Quality Management System (QMS) that integrates with manufacturing operations management (MOM) to enforce quality policies by monitoring processes, managing non-conformances, and analyzing quality data in real-time.

  • ETQ (a Hexagon company)

    Provides the ETQ Reliance QMS software, a cloud-native platform that helps organizations digitize and automate the processes needed to uphold a quality policy, including document control, employee training, audit management, and corrective and preventive actions (CAPA).

  • Plex Systems (a Rockwell Automation company)

    Provides a cloud-based Smart Manufacturing Platform with a built-in Quality Management System (QMS). The technology helps manufacturers operationalize their quality policy through digital control plans, statistical process control (SPC), document control, and automated audit trails.

  • MasterControl

    Specializes in cloud-based Quality Management System (QMS) software for regulated industries like life sciences and manufacturing. Their solutions automate and manage quality processes from product conception to delivery, ensuring compliance with standards and the company's stated quality policy.

  • Tulip Interfaces

    Offers a frontline operations platform that allows manufacturers to build no-code applications for the shop floor. These apps can guide workers through quality checks, enforce standard operating procedures, and collect real-time data, directly implementing the tactical aspects of a quality policy.

  • Cognex Corporation

    Develops machine vision systems, software, and sensors used for automated inspection and quality control in manufacturing. Their technology helps enforce quality policies by identifying defects, guiding assembly robots, and tracking parts, ensuring products meet stringent quality standards.

  • Dassault Systèmes

    Offers DELMIAworks (formerly IQMS), an ERP and MES system with deeply integrated quality management functionality. It provides a single system to manage quality from design to delivery, supporting compliance with standards like ISO 9001 and operationalizing a quality policy across the manufacturing process.

  • Veeva Systems

    Provides the Veeva Vault Quality Suite, a cloud-based platform for managing quality processes and content, particularly in the life sciences industry. It unifies QMS applications like document control, training, and quality events, enabling manufacturers to maintain compliance and execute their quality policy.

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