// ROBOTICS AND SMART FACTORIES TERM
Problem Solving
The systematic process of identifying, analyzing, and resolving issues or challenges to achieve a desired outcome.

TECHNICAL DEFINITION
Problem Solving in quality management is a structured methodology, often employing tools like 8D, A3, or DMAIC, to identify the root cause of non-conformities or performance gaps, develop effective corrective actions, and implement preventive measures to ensure sustained improvement.
BACKGROUND
Society 5.0, also known as the "Super Smart Society", is a concept that was firstly outlined and closely described in the Report on the Fifth Science and Technology Basic Plan, that was written by the Cabinet of Japan's Cabinet Office’s Council for Science, Technology and Innovation, and bestowed to the Japanese government, on 18 December 2015. It aims to use advanced technologies such as artificial intelligence to address societal challenges and enhance economic productivity across various sectors of everyday life.
READ MORE ON WIKIPEDIASYNONYMS & ALIASES
- Root cause analysis
- Issue resolution
- Troubleshooting
- Corrective action
USAGE NOTE
Effective problem solving is essential for continuous improvement and maintaining product quality.
DEVELOPERS
Organizations developing technology related to Problem Solving.
Develops a comprehensive portfolio of industrial automation, digitalization, and IoT solutions, including its Xcelerator platform and MindSphere, which enable manufacturers to create digital twins, simulate processes, and analyze operational data to identify, predict, and solve problems proactively.
Offers industrial IoT platforms (ThingWorx), augmented reality (Vuforia), and product lifecycle management (PLM) software that help manufacturers gain real-time operational insights, troubleshoot issues remotely, and optimize processes to solve complex problems.
Provides virtual twin experiences through brands like DELMIA and SOLIDWORKS, enabling manufacturers to simulate, plan, and optimize entire production processes and product lifecycles in a virtual environment to identify potential problems and implement solutions before physical production.
Specializes in industrial automation and information solutions, including control systems, manufacturing execution systems (MES), and analytics software that provide real-time data and insights to diagnose operational inefficiencies, predict failures, and solve production challenges.
Offers industrial IoT solutions, including its Predix platform and Asset Performance Management (APM) software, designed to connect industrial assets, collect data, and use analytics to predict equipment failures, optimize operations, and solve maintenance and efficiency problems.
Develops robotics, automation, and industrial digital solutions, including its ABB Ability platform, which provides connectivity, data analytics, and predictive capabilities to help manufacturers optimize production, improve energy efficiency, and resolve operational bottlenecks.
Provides industrial automation control systems, software, and services that enable process optimization, predictive maintenance, and operational excellence, helping manufacturers monitor, analyze, and troubleshoot complex industrial processes to solve problems effectively.
Offers enterprise software solutions, including SAP S/4HANA for manufacturing and supply chain management, which integrate data across operations to provide comprehensive visibility, enable intelligent automation, and support data-driven decision-making for problem identification and resolution.